AI-Native CCaaS Solution

Delivering optimized experiences for your customers, agents, and contact center operations.


Secure and Compliant per Global Standards

Unified Agent Desktop

Single interface for agents to handle omnichannel interactions

Conversational IVR

AI-powered IVR that interacts with customers to answer their queries instantly or to route them to an agent

Agent Assist

Realtime AI assistance providing live guidance to agents on the next best action, auto wrap-up, and more.

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Learn all things about XO Platform It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.

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Get trained and certified on XO Platform Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.

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Accelerate your conversational AI Projects Leverage pre-built templates from the Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.

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Gartner Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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