IT Assist – Sagleai

Supercharge your IT

Service Desk with next-gen AI

Experience unparalleled efficiency with an AI powered solution that seamlessly manages, automates and secures your IT

Ensure effortless access

Assist your teams with instant access to their tools. Automate account unlocks and auto resolve password resets swiftly. Orchestrate IT governance and security with pre-emptive notifications to reset passwords proactively.

Manage incidents efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get instant transfers to live agents for faster service and incident reporting.

Make requests seamless

Say goodbye to approval woes and filling out lengthy forms! Make requesting/provisioning conversational and automate approvals for faster service.

Search for all things IT

Breathe new life into unintuitive and hard to navigate knowledge bases. Search and get summarized answers for employee problems/queries no matter how unique they are.

Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get step by step guidance to troubleshoot common problems without any human intervention.

Accelerate ticket approvals

Help agents keep track of their tickets. Fast track approvals with workflows, and set the right context with comments and notifications. Nudge agents and end users with suggestive actions.

Go beyond IT

Elevate your IT assistant into a versatile, all-encompassing universal assistant

Universal assistant

Extend your IT assistant to effortlessly cater to every employee’s diverse needs across vital domains such as HR, Infosec, Procurement, and beyond

No-code Customization & Extension

Leverage our drag and drop no-code environments to customize, orchestrate, and extend your virtual assistant without any engineering support

Secure Architechture

Keep your data secure with a multi tenant, multi environment architecture. Extend the assistant into regulated sectors, orchestrate access, and prevent exploitation by malicious users both on native and cloud deployments

Everything you need to transform your IT

Empower your workforce with instant resolutions and automations. Accurately understand their queries, and provide resolutions instantly in a language and on a channel of their choice.

Decrease Operational Costs

Boost Employee and Agent Productivity

Deliver Uninterrupted IT

Secure your IT

Streamline your IT

Shrink costs, elevate IT experiences

Bring down the cost of operations by 6x in 3 years
Integrate with your existing systems and channels seamlessly
Leverage AI to enhance self-service capabilities, reduce tickets, and drive end-to-end orchestration of your IT
Leverage pre-built connectors to fast track integrations and bring down deployment times.
Easily integrate with custom, on-prem, hybrid, and cloud ecosystems without the technical hassles

Secure and Compliant as per Global Standards

SOC2 Type2

HIPAA

GDPR

PCI

Why you'll love IT Assist

Drive better employee experiences with AI

Partner with an Industry Leader

As a 2x Gartner Leader, we’re dedicated to bringing AI to your entire ecosystem. Our AI innovations in IVR, agent desktops, contact centers, search and Generative AI promise to deliver exceptional experiences

Fast Deployments

Elevate your employee support and realize the benefits of empowering your support teams with AI in weeks

AI Copilot

Experience AI Copilot at full steam when building fully functional automations in a snap for your IT operation. Our self-evolving capabilities outperform traditional solutions