Create an Innovative Retail Experience for Customers & Employees


Increase customer satisfaction, loyalty, and revenue through our pre-built virtual assistant, readily available on digital and voice channels as well as in-store devices for next-gen employee enablement.

Always-On Digital Associate

Deliver round-the-clock self-service for your customers to enable faster question resolution.

Seamless Returns and Stock Checks

Enable your customers to process their returns and inquire about product availability with an intuitive conversational assistant.

Truly Personalized Shopping

Provide customers with relevant product discovery events based on their past order history and browsing behavior.

Consistent Live Agent Experiences

Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.

Empower Frontline Employees

Deploy a next-generation conversational system for employees to automate inventory checks, product information, and so much more.

Enable Agents with Contextual Info

Provide your contact center agents with product information rapidly as well as real-time insights and next-best actions.

Deliver Exceptional Experiences to Your Customers

Utilize an off-the-shelf retail virtual assistant deployable to the channels your customers use the most to drive retention, satisfaction and cost savings to new heights.

Personalized self-service

Next-Gen. Voice

Enablement for the Frontline

Evolve Your Agents

Deliver Extraordinary Experiences to Your Customers

Customer Reviews

Hear What Our Customers Have to Say


Peer Insights

Greatest strength of Kore is customizability and ability to integrate with other systems

Overall experience is very positive. Especially when it comes to consulting and customer success management. Flexibility and ease of use of the solution is another highlight.


Peer Insights

Good platform with excellent customer support

Overall the platform is covering all of our needs. Support from has been always excellent allowing us to bring to our company the first chatbot implementations across multiple zones and languages.


Peer Insights

Consumer Goods company on Digital Transformation path with

AB-Inbev's overall experience has been amazing, built on a very strong partnership. always has been super supportive and always has been a trusted partner whenever we needed them. They are always making sure that we are sucessful with our business objectives.


Peer Insights

Good platform to start with, with the simplicity in terms of development of chatbots

Easy to build workflows and easy to integrate with multiple applications. Customer focus solutions available. Understand the requirements from the customer and work on those


Venkat Gopalan

We choose because it has established itself as a world-class conversational Al platform. Its sophisticated NLP engine and ability to roll out to various channels quickly have been key factors in our success and the retail vertical solutions offered by have allowed us to bring a personalized experience to both our consumers and consultants. The speed at which we were able to move to market is a testament to the value of the platform. - Venkat Gopalan, Chief Digital and Technology Officer at Belcorp.


Peer Insights

A Power Platform To Improve Customer Experience

My company has been using the platform for 3 years and it keeps evolving with every release. It's a very powerful solution with a lot of capabilities still to investigate and use. The company is customer- oriented and you can be sure that your ideas will be heard.

Connect to Your Existing Software Systems and Channels

Extraordinary Experiences Across Retail






Ready to See it in Action?

Reach out to setup a time to chat with one of our team customers about how we can bring substantial value to your business. If you are looking to explore at your own pace, sign up for a free trial on our XO Platform.