Citizen Customer Experience Software for Government Organizations
Customer ExperienceEmpowered Citizens and Employees
accessible, easy to use, and responsive for all citizens.
Modernizing Government Service Interactions.
Government agencies have a distinct responsibility to enhance citizen communication and overall experiences. With a track record of over 30 years, Sagle has pioneered transformative customer service practices for some of the world's largest corporations, with equal relevance and effectiveness for government entities.
Enhance Citizen Accessibility and Experiences
Eliminate barriers by meeting constituents at their preferred channel, and enhancing accessibility with tools like intelligent self-service, proactive conversational AI, and knowledge optimization for constituents' online searches.
Ensure service is provided securely and reliably
Sagle meets 300+ required security controls and data protection frameworks, and was the industry’s first true cloud contact center solution to receive FedRAMP Authorization to Operate (ATO).
Embrace the Possibilities of AI for Digital Government
Transform service experience with the power of AI-based data analysis, so service is provided in a proactive, frictionless manner – achieving faster and more accurate interaction resolution, through self-service or agent assistance.
Datasheet: Placing the Right Knowledge at Your Citizens’ Fingertips for their self-service online searches
eBook: Leading the Government Evolution Around Citizen Experience
Government Agencies Trust Sagle CX Solutions
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
State of Michigan
Government Agencies Trust Sagle CX Solutions
“With our previous system, we couldn’t get reports until the next business day, which was crippling. With CXone, we have real-time reporting so we can make intelligent business decisions immediately.”
Chief Performance Officer,
Georgia Dept. of Revenue, MVD
“When you want to build a great call center, what do you do? You find the best call center system, one used by both public organizations and private organizations that are doing excellent work.”
Human Services Operations Manager,
County of San Diego