The Industry-First Conversational Search Assistant

with the Added Power of LLMs and Generative AI

Deliver better search relevance, more comprehensive and complete answers, and contextually personalized search results by combining the power of’s leading conversational search capabilities, Large Language Models (LLMs) and Generative AI technologies.

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Trusted by Enterprises, Loved by Employees


50K Search Queries

per day handled for a leading banking customer

1000s of Docs and Records

indexed everyday for a leading financial services company

<100 Miliseconds

on an average search response time for an e-commerce company

The Next-Gen Conversational Search Experience at Scale Powered by Search Platform, LLMs, and Generative AI​ conversational search assistant helps deliver highly relevant, accurate, contextual, and personalized search results to all users. It uses the powerful search technology, Large Language Models (LLMs), and Generative AI technologies to deliver next-gen search experience to various users, including employees, consumers, customer support executives, and agents.

Use Cases


Cognitive Search for Every Use Case

helping businesses deliver relevant & personalized experiences



Customer Support

Enterprise Workplace

0 %
Increase in sales

for an e-commerce giant

0 %
Improvement in CSAT

for a multinational banking major

0 X
Increase in Employee productivity

for a leading software company

Intelligent Search

Make Search Natural​

through conversational search assistant

Traditionally, search is monotonous. It lacks contextual understanding and personalization and the experience stops at the discovery stage. There’s no context on follow-up actions, inquiries, or agent transfer.

SearchAssist is an intelligent conversational search assistant that discovers user intent from natural human chat or voice utterances and returns contextual and personalized search results through a virtual assistant or a traditional search bar on the web or mobile channels.

Chat + Search

Eliminate User Confusion

through a unified search & chat interface

Search and virtual assistants, when they operate in silos, resulting in a subpar experience. Users are either confused or frustrated as they often get incomplete or irrelevant information because the context is not shared between the two channels.

SearchAssist offers a unique search experience as users can ask questions or search for information through natural language dialogs. It understands the user context, behavior, preferences, and intent and resolves the queries through a unified interface.

Cognitive Search

Deliver Contextual Results

that enrich the search experience with the most relevant information

SearchAssist goes beyond traditional keyword-based search by combining search context, personal preferences, and search phrases to bring the most relevant search results. With its deep learning and self-optimizing AI capabilities, it continuously learns and delivers an improved search experience.

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Recommendation Engine

Increase Cart Value

with useful recommendations

SearchAssist constantly monitors user’s behavior on the website and using its deep learning capabilities, proactively presents personalized and contextual recommendations to help discover relevant products or additional results that help in better decision making.

Tailored Experiences

Offer Personalized Results

using the power of AI and custom rules

SearchAssist lets you personalize the results for your users. With intuitive UI, you can set rules to define how search results should be presented. This includes boosting or filtration of search results, experimentation on the search results, and more.

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Our Differentiated Technology​

that enables unique user experiences

SearchAssist is built on experience optimization platform that brings differentiated technology to empower conversational search, build AI power knowledge engine, offer contextual and comprehensive results, define workflows and more, all through an intuitive configurable workbench.

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AI-First SearchAssist Platform

empowering powerful search capabilities

Built for business and non-IT users, the SearchAssist brings everything you need to create and deliver a personalized, contextual, AI-powered search experience for your users. Built on a strong AI-first foundation, SearchAssist provides you with an intuitive and easy-to-use interface to customize search experiences.

Data Extraction and Indexing

Intelligent Analytics

NLP and Knowledge AI

Enterprise Class (Cloud, Scalable, Secure, Reliable) Know more

Prebuilt Connectors


Reinventing Retail with Conversational AI Search

Traditionally, consumers would visit retail stores to buy products, but with the rapid rise in digitization and e-commerce stores, the retail industry witnessed a massive transformation.


Why AI-powered Enterprise Search is Critical for Augmented Employee Experience

As enterprises continue to produce large volumes of data and content, it is becoming challenging and time-consuming for employees to search and find the appropriate information stored in different locations…


Why Conversational Search Matters for Elevating Digital Commerce and Workplace Experience

Search is the answer to all your complex problems in this digital world. From the earliest days of the internet, people have been trying to find relevant content and products by typing the query in the search bar.

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Learn how products and solutions can drive ROI, reduce expenses and increase revenue.

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