Retail CX Solutions

Simpler, easier retail experiences.

Increase customer value, loyalty, and retention while reducing costs with easy, AI-powered CX solutions for retail.

Create customers for life

Your retail customers expect easy interactions and seamless omnichannel journeys. Give your customers fast answers that increase conversions and effortless resolution with the industry’s leading AI-powered customer experience platform.

Sagle CXone provides a complete suite of CX applications on an AI-powered platform to automate, orchestrate, and elevate every touchpoint with your brand. Ensure every interaction improves brand reputation, drives employee engagement, and creates customers for life.

Retailers Rely on Sagle CX Solutions for Superior Customer Experiences

Eliminate friction, build loyalty

Integrate your EHR system or other system of record seamlessly. Interoperable with Epic, Cerner, Athenahealth, Allscripts, Meditech, NextGen, and more.

Turn abandons into conversions

Automate workflows for scheduling, billing, referrals, nurse triage, pharmacy, registration, and more.

Make self-service simple

Automate workflows for scheduling, billing, referrals, nurse triage, pharmacy, registration, and more.

Enrich in-store, online, and omni

Integrate your EHR system or other system of record seamlessly. Interoperable with Epic, Cerner, Athenahealth, Allscripts, Meditech, NextGen, and more.

Optimize agent time and expertise

Automate workflows for scheduling, billing, referrals, nurse triage, pharmacy, registration, and more.

One easy platform, your pace

Automate workflows for scheduling, billing, referrals, nurse triage, pharmacy, registration, and more.

Connect EHR and patient experience

Integrate your EHR system or other system of record seamlessly. Interoperable with Epic, Cerner, Athenahealth, Allscripts, Meditech, NextGen, and more.

Blue Cross Blue Shield of Michigan

Discover how one payer uses data to identify opportunities for efficiency, eliminate unnecessary calls, and reduce customer effort for a better member experience.

“We were constantly challenged to track down issues and didn’t generally know we had an issue until there was a complaint. Consolidating platforms on Sagle CXone was a no-brainer. Allowing central management of our voice presence was critical to improving our management capabilities and technical support. It also simplifies the networking and infrastructure.”

Martin Jones

Director of Contact Center Operations BAYADA Home Health Care

Five Ways to Improve Patient Interactions

Discover how your organization can deliver seamless care journeys.

Five Ways to Improve Patient Interactions

Discover how your organization can deliver seamless care journeys.

Five Ways to Improve Patient Interactions

Discover how your organization can deliver seamless care journeys.

Five Ways to Improve Patient Interactions

Discover how your organization can deliver seamless care journeys.

Datasheets

Patient experience solutions for healthcare providers and payers

Case Studies

CXone Workforce Management: Just what the doctor ordered

Case Studies

Dominion National is a leading insurer and administrator of dental and vision benefits.