Health Care – Sagleai

Patient experience solutions

Connect patient experiences for better outcomes

Increase patient access and engagement with unified patient experience solutions across the care journey.

Heal the fractured patient experience

Through integration with your electronic health record (EHR) system or other system of record, NICE CXone improves the patient experience by connecting all automated and human interactions along the care journey, giving you a complete picture of the patient experience.
As a market leader in customer experience software, NICE uses AI purpose-built for consumer and patient experiences to enable intelligent human-machine collaboration and drive better patient experiences for better patient outcomes.

Trusted by the world's leading companies.

Connect EHR and patient experience

Integrate your EHR system or other system of record seamlessly. Interoperable with Epic, Cerner, Athenahealth, Allscripts, Meditech, NextGen, and more.

Boost patient access

Automate workflows for scheduling, billing, referrals, nurse triage, pharmacy, registration, and more.

Improve digital patient interactions

Automate workflows for scheduling, billing, referrals, nurse triage, pharmacy, registration, and more.

Connect EHR and patient experience

Integrate your EHR system or other system of record seamlessly. Interoperable with Epic, Cerner, Athenahealth, Allscripts, Meditech, NextGen, and more.

Blue Cross Blue Shield of Michigan

Discover how one payer uses data to identify opportunities for efficiency, eliminate unnecessary calls, and reduce customer effort for a better member experience.

Blue Cross Blue Shield of Michigan

Learn how Evolent Health uses feedback to accurately measure CSAT, follow up with customers, deepen customer loyalty, and create new development opportunities for agents.

“Our fast growth would be impossible to handle without CXone. It is the backbone of everything we do, and it has been integral to our success.”

Martin Jones

Director of Contact Center Operations BAYADA Home Health Care

Five Ways to Improve Patient Interactions

Discover how your organization can deliver seamless care journeys.

Trends for Patient Experience Success

Find out why artificial intelligence, analytics, the digital journey, and the cloud must be a priority for Chief Patient Officers this report from research firm Metrigy.

Building a holistic patient experience

Patients are now expecting integrated, holistic experiences for their entire healthcare journey, driven by their voice and feedback. This means healthcare insurance providers and payers will need to provide access, guidance, and personalized reassurance throughout the journey.

Trends for Patient Experience Success

Find out why artificial intelligence, analytics, the digital journey, and the cloud must be a priority for Chief Patient Officers this report from research firm Metrigy.

Datasheets

Patient experience solutions for healthcare providers and payers

Case Studies

CXone Workforce Management: Just what the doctor ordered

Case Studies

Dominion National is a leading insurer and administrator of dental and vision benefits.

Assistance Solutions:

Customer Support:

Platform Solutions:

Technology Solutions: