Customer experience software for BPO

Outsource satisfactionwith every interaction

SAGLE  helps business process and customer experience outsourcers deliver impressive results for their clients.

Strategic CX outsourcing.

The rise of digital first customers and accelerated digital transformation bring exciting CX outsourcing opportunities for BPOs. Deliver amazing, outsourced customer experiences and outpace the competition. SAGLE  can help.

Grow faster

Accelerate growth by designing, building, and running new, competitive turnkey CX solutions with the market-leading customer experience platform.

Improve margins

Earn higher margins with digital customer service that is more cost effective to implement and operate and in greater demand than legacy analog services.

Innovate with agility

Consult with clients to help them achieve their CX, and digital transformation initiatives using your deep expertise refining work processes and sourcing, migrating, and implementing transformative improvements.

Supporting BPOs from every angle

Sagle can help accelerate your success using solutions developed expressly for CX outsourcers and BPOs with unique product offerings, services, service-level agreements, terms, and other valuable incentives.

Business process and CX outsourcers trust Sagle CX solutions

Utilize an off-the-shelf banking virtual assistant deployable to the channels your customers use the most to drive retention, satisfaction and cost savings to new heights.

“The quality model we have created with Nexidia gives us a competitive advantage, and additional value discussing contracts with clients. The insights from Nexidia help us identify opportunities to improve our processes and improve the perceived quality of our services.”

We manage security and compliance so you can focus on what you do best. CXone is fully compliant with all the standards required by even the most conscientious client and delivers guaranteed, no-nonsense 99.99% availability.

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Case Studies

Quality Management results in savings and satisfaction for leading BPO

Teleperformance turned to Sagle and its partner Bumicom for its market-leading experience in comprehensive

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Datasheets

CXone for CX outsourcers

With a growing emphasis on digital transformation to enhance performance, reduce costs, and gain

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Blog

Stay Ahead of the Game: Understand the Shifting Trends in Business Process Outsourcing (BPO)

The business process outsourcing (BPO) industry has undergone significant changes in recent years.

Next steps in your journey

CXone in action

See how SAGLE  CXone helps you innovate faster to improve every citizen interaction in these in-depth demonstration videos.

Try it right now

Put CXone to work for 60-days at no cost, risk free.